Tuesday, January 17, 2017

January Resident Council General Meeting minutes



Resident Council General Meeting
Minutes for Jan. 9, 2017
The Jan. 9, 2017 meeting of the John Knox Village Resident Council was opened by President Jim Ham at 2 p.m. in the Courtyard Commons. First time attendees were recognized and welcomed. Included were Chuck and Betsy Schroeder, currently living in Kansas City, but plan to move to The Meadows in the Fall. Jack and Barb Beilfuss moved into 211 Shamrock Lane from Richmond, Indiana just six days ago!
 Cheryl Leppert, marketing and communications specialist, gave us a brief “sneak peek” at our new JKVLife website replacing the Village Voice Online. This site will be online on Jan. 20, and will update the Directory monthly. Cheryl will be at Town Hall meetings Thursday (Jan. 12) to repeat her information.
President Jim Ham then called for the Committee reports:
COMMITTEE REPORTS:
Resident Services Committee: Chair Martha Wood gave the report of the January meeting. Maria Timberlake, vice president of senior living, gave an update on the renovations and amenities still to come at the The Coffee Shop and the Pavilion. Kelli Snell, director of resident life, gave an overview of the spiritual and chaplain services at the Village. She stated that the first priority is for the department to be available when they are needed. Chaplain Bev Weddle is generally assigned to the Village Care Center and Chaplain Paul Budd to Village Assisted Living. Village Hospice has their own chaplains, but both Bev and Paul are available and both make hospital visits. Two or three spiritual events are planned each year, and a number of prayer and discussion groups, plus chapel services, are available to all. Discussion followed. The next meeting will be Feb. 13, 2017.

Finance Committee Chair Gerry Wachsmann stated that although the Finance Committee did not meet in December 2016, he had the stats and would report on those. Overall, November performance showed a decrease in net assets for the current fiscal year, primarily due to reduced operating revenues. Entrance Fee and Lease contracts and move-ins were all below budget. Occupancy at the end of October: Independent Living – 715; Village Assisted Living – 164; Village Care Center – 271. The next meeting will be at 1 p.m., Feb. 1 in the Lakeside Grille Missouri Room.

Health Services Committee: In the absence of Chair Helen Darby, June Dewsberry reported on the December meeting. The speaker was Maria Timberlake, vice president of senior living, who spoke on the Requirements of Tenancy at the Village, which fall under Housing and Urban Development (HUD). This department enforces goals that are established and measured by advocacy groups. They look for contradictions with State regulations and can assess damages even if there was no intent to contradict. The Village uses industry resources and ensures consistent application and quality documentation. There is continuing education for staff and volunteers in order to remain compliant. Rodney McBride, vice president of community health services, updated the committee on the progress of determining space for additional Assisted Living Units. There is some discussion concerning licensing Astoria as Assisted Living as well as conversations with HCA concerning building a new assisted living building on the old hospital site. Rodney also shared that the Village Care Center will begin refurbishing interiors of some patient rooms. Village Home Health has been awarded status of “Preferred Provider” by the Kansas University Health System. Member Betty Reed, will begin as Vice Chair of this committee effective with our January meeting. Next Meeting: Wednesday Jan. 11, Administrative Board Room.

Sales, Marketing and Communications Committee: The next meeting will be Jan. 19.

Nominating Committee: Chair June Dewsberry reported on the January “virtual meeting” which, due to bad weather, was conducted by email and telephone. Each committee member is assigned a Committee to work with, making calls and soliciting for new members, and reports were sent in to show progress. Candidates for the Resident Board member seat, Resident Council
President, and Resident Council Vice President are also being sought. Deadline for resumes for the Resident Board seat is at 2 p.m., Monday, Feb. 6. The next meeting will be on Feb. 2.

Dr. Dan Rexroth, President and CEO of John Knox Village, addressed all attendees with warm words of welcome.
Program: The program was given by Dr. Dan Rexroth who spoke to us on “The State of the Village”. Dan presented a very comprehensive powerpoint which clearly outlined the opportunities and challenges that are with us presently and also lie ahead for the Village. Our
Vision is to be the leader among senior living communities in the Greater Kansas City Area. In the process we will accomplish our Mission, which is to enrich the lives of older adults through community living. Initiatives in progress involve growing Entry Fees, campus redevelopment, continuum of care, service excellence, quality, and the WOW element. The Village has significant scale advantages in the Kansas City market; wellness is important to our target population; we have a strong historical reputation. The biggest potential threat is new competition moving into the area. There are many things we are excited about and some things to be concerned about. Efforts focused on growing Entry Fees include: enhanced inventory; campus desirability; value proposition and marketing. Campus redevelopment involves The Meadows project. There will be 112 one and two bedroom apartments with 764 to 1,400 square feet. There will be 16 units combined to sell as eight combo units. Because all units will be up-to-date and will include high-end finishes, the contract costs will reflect these improvements. As of Jan. 9 there are 57 deposits for the Meadows and 27 of the 32 parking garage spots are already reserved. Six Meadows residents are already living on campus. The timeline states the complex will be completed by the end of September, 2017 – and the project is on schedule today.

Dan spoke about future Meadows Phase II anticipated for FY 2020-23, and future Villa Program through FY21. Future Sun Valley plans, scheduled for FY 2022-26, will include more intimate neighborhood feel, new clubhouse, walking paths to central campus and potential new Entry Fee contract options. In addition, Sun Valley will include more senior friendly floor plans, higher finish levels, 70 new units replacing 80 old units, square footage stays the same, or increases. Under Continuum of Care, there will be decreased skilled nursing beds, increased assisted living beds, with a more home-like atmosphere. We currently have a significant waiting list. One option for building new assisted living units would be to use the land on which the hospital once stood. A short term solution would be to pursue changing licensure of Astoria from residential care to assisted living. The Village Care Center would be downsized in conjunction with increased assisted living units.

Service excellence and strong relationships are enhanced by keeping associates empowered, engaged and invested in the community; by living up to our reputation; by retention of staff; by continued leadership development; and by expanding by growing our own strategies. Quality outcomes are reflected in the fact that the Village Assisted Living, Residential Care and Memory Care Units experienced zero deficiencies in the latest survey. Village Salons, EMS and the training Institute also received no deficiencies. Village Hospice and the Village Care Center had only minor and low level deficiencies.
There are four areas of focus as we plan ahead: elevate dining; wellness; activities; and services – enhancing what we offer. Dan answered a number of questions from residents.

The next General Meeting will be on Monday, Feb. 6. The program will be given by
Kim Klockenga, vice president of finance, who will present the proposed budget for FY 2018.
The next Executive Committee meeting will be on Jan. 27.

Respectfully submitted, June Dewsberry, Secretary, Resident Council

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